Cancellation & no-show Policy
You appointment is important.  If you need to cancel please get in touch as soon as possible so that alternative arrangements can be made.
There will be no charge if you cancel 24 hours or earlier before your scheduled appointment.  

Cancellation less than 24 hours notice & running late.
Cancellation & no-show Policy
A big thank you so to all my regular clients for your support over the previous year, it is you that is helping to make Bodyfixa clinic such a success and hopefully value for money.   I am endeavouring to keep prices as low as possible and have no plans to increase my prices in the near future. To achieve this can I ask everyone to make a note of your appointment  so you don't forget and of course try to make it on time. We all know that things crop up but If you do find you need to cancel please let me know as soon as possible so I can rearrange your appointment and also offer the slot to someone else.  

As you can imagine a small business relies on its customers turning up to their appointments and cancellations at short notice are very difficult to re-book so unfortunately we do charge for late cancellations and no-shows. Cancellations, amendments and no-shows less than 24 hours before the appointment will incur a £12 charge (including bookings made on the same day as your appointment).  Customers who have paid by bank transfer will be refunded 50% of the cost of the session by bank transfer.  If you are running late please let us know as soon as you can, remember that there is often someone else booked in after you so if you are late your session will  be  shorter.
Please do not turn up to your appointment more than 5 minutes early.